UBER Review

UBER (uber.com) is an extremely popular ride sharing service which competes against brands like Getaround, Car2Go and Lyft. Compared to its peers, UBER ranks as the the #1 top-performing brand in its category.

To review and rank UBER, we spent approximately 90 hours reviewing the top 59 ridesharing apps based on 390 data points such as wait times, reliability and price competitiveness (see the full criteria list).

  • Price point: How expensive is each service? How much does each app cost vs. competitors?
  • Strong reliability: How reliable is each service? How would you rate each app's reliability?
  • Short wait times: Does each service have relatively short wait times to be picked up? Does each app offer quick pickups?
  • Payment splitting support: Can I split payments between multiple riders on each service? Can I split the fare for my each app ride?
  • Safety features: Is each service safe? What safety features does each service have in place? How safe is each app?
  • Scheduled pickups: Can I schedule a ride on each service? Does each app allow you to schedule rides in advance?
  • Pet ride support: Can I bring a pet with me on my each service ride? Does each app allow pets?
  • Membership options: Does each service have any subscription or membership options for frequent riders? Does each app offer a ride pass or membership?
  • Kid-friendly rides: Can each service drive minors? Can kids ride alone on each app?
  • Accessibility options: What accessibility options does each service offer? How good are each app's accessibility options?
  • Cash payments: Does each service take cash payments? Can I pay my each app driver in cash?
  • Multiple drop-off options: Can each service does multiple drop-offs? Can my each app driver drop me and a friend off at two different stops?
  • Multiple pickup options: Can each service does multiple pickups? Can my each app driver pick me and a friend up at two different spots?
  • Amazon Alexa compatibility: Is each service compatible with Alexa? Can my each app app integrate with Amazon Alexa?
  • Google Home compatibility: Is each service compatible with Google Home? Can my each app app integrate with my Google Home?

UBER's strengths are:

UBER's active discount codes (view all details):

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UBER's active sales & deals:

  • Amazon is offering discounts on select UBER items today.

Compare UBER vs. top competitors (view all):

UBER FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Other Features

Compare UBER with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 rideshare top 10 rankings

Rated 4.1 - 53 reviews
uber.com

About UBER

UBER is a large company operating the e-commerce site uber.com. UBER sells its products and services in the ride sharing industry. UBER is a less active brand when it comes to discounting and offering coupons. UBER has excellent ratings among shoppers on Knoji, with 53 ratings and an average rating of 4.1 stars. UBER scores very well compared to other brands in the ride sharing industry, providing 22 e-commerce features to better serve its customers.

UBER's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
International Shipping:
Maybe
It appears that UBER may not offer international shipping currently. UBER international shipping >>
Payment Options
Debit & Prepaid Cards:
Maybe
PayPal:
Maybe
It appears that UBER may not accept PayPal currently. UBER PayPal >>
Apple Pay:
Yes
UBER accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Uber.com Apple Pay >>
Amazon Pay:
Maybe
It appears that UBER may not accept Amazon Pay currently. Uber.com Amazon Pay >>
Google Pay:
Yes
UBER accepts Google Pay for qualifying orders and customers, according to their Google Pay policies. See policies and program details on their Google Pay support page. UBER Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
UBER supports a promo code box on their website. Check the UBER promo codes page for the latest coupon codes from UBER. UBER promo codes >>
Sales:
Yes
UBER runs a clearance and promotions page on their website. Check the official UBER sales page for the latest discounted prices and sales directly from UBER UBER sales >>
Black Friday Ad:
Yes
UBER offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Uber.com Black Friday ad >>
Cyber Monday Ad:
Yes
UBER offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. UBER Cyber Monday page >>
Military Discounts:
Maybe
It appears that UBER may not offer military discounts currently. Uber.com military discounts >>
Official Coupons Page:
Yes
UBER offers their own coupons and promotions page on their website. Check the official UBER coupons page for the latest offers directly from UBER UBER official coupons support >>
Student Discounts:
Yes
UBER runs a student discount program for current students. Save up to 40% on UBER through their student discount program. Program details are available on their student discounts page. UBER student discounts >>
Price Matching:
Maybe
It appears that UBER may not offer price matching currently. UBER price matching >>
Senior Discounts:
Maybe
It appears that UBER may not offer senior discounts currently. UBER senior discount policies >>
Birthday Discounts:
Maybe
It appears that UBER may not offer birthday discounts currently. UBER birthday discounts >>
Competitor Coupons:
Maybe
It appears that UBER may not accept competitor coupons currently. UBER competitor coupons >>
AARP Discounts:
Maybe
It appears that UBER may not offer AARP discounts currently. UBER AARP discounts >>
Coupon Stacking:
Maybe
It appears that UBER may not allow coupon stacking currently. UBER coupon stacking policies >>
Customer Service Features
Contact Information:
Yes
UBER offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. UBER contact information >>
Money-back Guarantee:
Maybe
Gift Cards:
Yes
UBER offers gift cards and discounted gift cards during special promotional events. Find gift cards for UBER. with their gift card program. See policies and program details on their gift cards page. Uber.com gift cards >>
Loyalty Programs:
Maybe
It appears that UBER may not offer loyalty programs currently. UBER loyalty programs >>
Social Media Pages:
Maybe
It appears that UBER may not offer social media pages currently. Uber.com social media pages >>
Customer Reviews:
Maybe
It appears that UBER may not offer customer reviews currently. UBER customer reviews >>
Financing Options
Affirm Financing:
Maybe
It appears that UBER may not accept Affirm financing currently. UBER Affirm financing support >>
Afterpay Financing:
Maybe
It appears that UBER may not accept Afterpay financing currently. Uber.com Afterpay financing >>
QuadPay Financing:
No
Sezzle Financing:
No
It appears that UBER may not accept Sezzle financing currently. UBER Sezzle financing support >>
Klarna Financing:
Maybe
It appears that UBER may not accept Klarna financing currently. UBER Klarna financing support >>
Bread Financing:
Maybe
Website Features
Website Security & Privacy:
Yes
UBER offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Uber.com website security & privacy policies >>
Mobile Apps:
Maybe
It appears that UBER may not offer mobile apps currently. Uber.com mobile apps >>
Marketing Programs
Affiliate Programs:
Yes
UBER offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Uber.com affiliate programs >>
View all features

UBER Articles

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